Privacy Policy for Cancom

Effective Date: 2020-02-01

Last Updated: 2024-03-17

1. Introduction

Welcome to the privacy policy of Cancom Canfleet PTY LTD. This policy outlines how we collect, use, and protect personal information related to our application, ID Tech Mobile Drive, and associated services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Phone number
• Vehicle and driver-related data

2.2 Location Data

The ID Tech Mobile Drive application may collect precise or approximate location data to enhance user experience, support navigation, and vehicle tracking. Users can manage location permissions via their device settings.

2.3 Usage and Device Information

We may collect non-personally identifiable data, such as:

• IP address
• Device type and model
• Operating system
• Usage patterns and logs

3. How We Use Your Information

We use collected information to:

• Provide vehicle tracking and navigation services
• Enhance app performance and security
• Process transactions and customer requests
• Comply with legal obligations

4. Data Retention and Deletion

We retain user data only as long as necessary for operational, legal, or security reasons. Users may request data deletion by contacting our privacy team at privacy@cancomsa.co.za.

5. Sharing of Information

We do not sell or trade personal data. However, we may share information with:

• Service providers (e.g., hosting, payment processors)
• Legal authorities when required by law

6. Security Measures

We implement industry-standard security measures, including:

• SSL encryption
• Restricted access to sensitive data
• Regular security audits

7. Cookies and Tracking

We use cookies to enhance functionality but do not engage in third-party behavioral tracking.

8. User Rights

Users have the right to:

• Access their data
• Request data corrections
• Request deletion of data
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@cancomsa.co.za.

9. Changes to This Privacy Policy

We may update this policy periodically. Users will be notified of significant changes via our website and app.

10. Contact Us

If you have any questions or concerns regarding this policy, please contact:

Cancom
Unit B3, The Gantry, Cnr. WitkoppenRd. &, The Straight Ave, Pine Slopes AH, Fourways, 2055, South Africa
Email: privacy@cancomsa.co.za

By using our app and services, you consent to this Privacy Policy.